TYPE OF FRONTLINE SERVICE :Marketing of UP Press Titles/Consigned Books at the UP Press Bookstore
Schedule of Availability of Service :Monday–Friday
8:00 a.m.to 5:00 p.m. with noon break
Who May Avail of the Service : INDIVIDUAL AND INSTITUTIONS (Walk-in customers, schools, libraries, and organizations)
What are the Requirements : Cash or Manager’s Check
Duration : Minimum of 5 minutes for one-book purchase;
minimum of 15 minutes for multiple-book purchass

How to Avail of the Service

StepApplicant/ClientService Provider
(Marketing Section)
Duration of Activity
(Under Normal Circumstances)
Person-in-ChargeForm
1Inquires about particular title(s); browses around the bookstore; checks UP Press catalog or price listPresents book(s); Provides information regarding availability and price(s) of book(s)1 to 2 minutesBookstore personnelUP Press catalog and price list
2Selects book(s) to purchaseAssists the client in gathering the book(s); issues invoice or delivery receipt if needed1 to 2 minutesBookstore personnelInvoice or delivery receipt
3Pays for book/sIssues official receipt and packages
the book(s)
1 to 2 minutesBookstore personnelOfficial receipt

TYPE OF FRONTLINE SERVICE : Marketing of UP Press Titles via email or Facebook
Who May Avail of the Service : INDIVIDUAL AND INSTITUTIONS(Online customers, schools, libraries, and organizations)
What are the Requirements : Cash Payment thru Land Bank of the Philippines
Duration : Minimum of 2 working days for book deliverywithin Metro Manila; minimum of 3 workingdays for book delivery to Visayas or Mindanao; minimum of 7 working days for bookdelivery abroad

How to Avail of the Service

StepApplicant/ClientAction by theService ProviderDuration of Activity
(Under Normal Circumstances)
Person-in-ChargeForm
1Inquires about particular title(s); checks UP Press online catalogChecks inventory of books; provides information regarding availability and price(s) of book(s)5 to 10 minutesOnline marketing personnelInventory report, catalog, and price list
2Selects book/s to purchase; provides full name, contact number, delivery information and quantity of orderSends quotation including
payment details
10 to 15 minutesOnline marketing personnelProforma invoice
3Pays for the book(s) thru Landbank
e-mails or faxes deposit slip
Prints copy of deposit slip; gathers book order, issues official receipt; arranges and facilitates shipping of order10 to 15 minutesBookstore personnelOfficial receipt, courier tracking slip